Privacy Policy

Effective Date: 8 December 2025

At Lumen Engineering ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address.
• Project Details: Information related to your electrical contracting needs, project locations, and specifications.
• Technical Data: IP address, browser type, operating system, and usage patterns when you visit our website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our electrical contracting and consulting services.
• To communicate with you regarding quotes, project updates, and inquiries.
• To improve our website, services, and customer experience.
• To comply with legal obligations and regulatory requirements in India.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., IT support, payment processors), subject to confidentiality agreements.
• Legal Compliance: If required by law, court order, or government authority to protect our rights or the safety of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on applicable laws, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: